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Questions

Ask the awkward one first.

If any of these had a bad answer, it would not be on the page.

The awkward ones

Every agency overpromises. Why would I believe a guarantee?

Because ours is not a promise about results we cannot control. It is a promise about terms: no contract, cancel whenever you like, your money back if you ask within 30 days, and every system we built for you keeps running after you go. The only way we keep a member is by being worth keeping.

Who actually writes the code?

A tested engineering team overseas does the build, in defined packets rather than vague briefs. Every packet is reviewed by our QA team in Phoenix before it reaches you, and you can watch all of it move through Open Kitchen. We say it up front because you would find out anyway, and because it is how the price works.

What is stopping you from doing as little work as possible?

You can see the work. That is the short answer. The longer one: we are not paid by the hour, so dragging things out earns us nothing, and we do not charge per seat, so we do not win by adding them. We win if you are still here in three years, and that only happens if what we build actually moves your numbers.

Is a Byte just an hour with a different name?

No, and that is the point. A Byte prices the outcome, not the time. If our engineer has built the same integration nine times and finishes yours in a third of the hours, you pay the same Bytes and get it sooner. You are never paying for someone to be slow, and we are never punished for being fast.

I already have a developer.

Good, keep them. Most of what we do is deciding what should be built at all, which is a different job from building it. If your developer is busy, we add capacity. If they are excellent, we tell you and get out of the way.

The guarantee

What is the guarantee?

Service without a contract, and a 30-day money-back guarantee on your first month. You can cancel any time, from your dashboard. Every system we deploy for you stays yours to run, on a perpetual licence, with no ongoing SaaS fees, no extra seats and no upcharge to keep using it.

Do I own what you build?

You hold a perpetual licence to every system we deploy for you: it runs on your infrastructure, in your accounts, with your data, for as long as you like. Cancelling stops the work, not the software. Byteable keeps ownership of the underlying IP and the shared tooling used across every member, which is what makes the Workshop possible.

Does my code end up in the Workshop for competitors to use?

No. Your business logic, your data, your pricing and anything built for your competitive edge stay yours and stay private, permanently, and that is in the agreement, not just on this page. What can join the Workshop is the generic shape of a thing: the scaffolding of a booking flow, not how you decide who gets which slot. Nothing you funded is generalised without your written agreement, and when you say yes, you get Bytes back for it.

What if a competitor deploys the same product I use?

They get the same starting point you did, and nothing else. The Workshop is foundations: every deployment is configured to a different business, wired to different systems and shaped from there with that member's own Bytes. Two members on the same product diverge within weeks.

Plans and Bytes

How do I know which plan to pick?

Put your list through the estimator on the membership page. Most people are surprised in the same direction: the list is bigger than they thought, because it has been growing quietly for years. Pick the plan that clears it at a pace you can stand. Nothing is locked.

What happens to Bytes I do not use?

They roll into next month, up to your plan's bank: 25 on Momentum, 200 on Breakaway, 1,500 on Escape Velocity. Past the bank they stop accruing, which is our signal that you are on a bigger plan than you need. We will tell you and help you move down.

What if I need more than my plan covers this month?

Buy extra Bytes at $25 each, any time, on any plan. If you are buying extras two months running we will say so, because at that point the bigger plan is the better deal and we would rather tell you than quietly keep billing you.

Can I change plans?

Whenever you like. Upgrades take effect immediately and downgrades at your next billing date, and your banked Bytes come with you either way. Momentum is a real membership with no contract, and most members who start there move up within a quarter, usually because the board fills faster than 25 Bytes a month can clear it.

What is the rush queue?

For work that genuinely cannot wait: it goes to the front of the line. It costs 50% more Bytes on Momentum and Breakaway, and it is included on Escape Velocity.

How the work runs

What if I do not know what I need built?

That is the normal starting point. Every membership includes the Recaptured Value Assessment: we walk your business, find the revenue it is earning and not collecting, and hand you a priced queue. You decide what goes first.

How fast does work start, and do you promise dates?

Work starts within 48 hours to 2 weeks of scoping, depending on your plan, and every ticket carries a window agreed with you up front. We promise the window, not a date we cannot control. When something genuinely cannot wait, the rush queue puts it first.

Do we meet?

It depends on the plan: a monthly written update on Momentum, a weekly 30-minute call on Breakaway, and two calls a week on Escape Velocity. Anything new gets a scoping call on every plan.

Can I see the work in progress?

Yes. That is what Open Kitchen is: every ticket, every check and every name, whenever you want to look.

What industries do you work with?

Any. The six industries on the assessments page are worked examples, not a limit. Every business can grow the top line, keep more of what it makes, and become worth more.

Is the planner accurate?

It gives a range, with the components behind it shown. It is currently calibrated against reference ranges rather than measured project history, and it says so.

Who is Dani?

Dani answers our phone, asks what you are trying to fix, and books your Recaptured Value Assessment onto the calendar.